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Free shipping
30-day return guarantee
Size Chart
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Description
Shipping & Delivery
We offer free shipping to Switzerland. You can also check the status of your order on our website on the 'Track order' page.
30-DAY EASY RETURNS
At Valdenatelier, you can request returns or exchanges within 30 days. Products must be undamaged and in their original packaging. Feel free to contact us for more information.
Choose based on your foot length in cm.
NOTE:
Please strictly adhere to the size chart to select your size. Do not simply choose according to your usual size. The size may vary by 1-3 cm due to manual measurement. Please take this into account when measuring. Due to different screen and lighting effects, the actual color of the item may differ slightly from the color shown in the pictures.
| EU | UK | US | Foot length (cm) |
|---|---|---|---|
| 39 | 6 | 7 | 24.5 |
| 40 | 6.5 | 7.5 | 25.0 |
| 41 | 7.5 | 8 | 25.5 |
| 42 | 8 | 8.5 | 26.0 |
| 43 | 8.5 | 9 | 26.5 |
| 44 | 9.5 | 10 | 27.0 |
| 45 | 10.5 | 11 | 27.5 |
| 46 | 11.5 | 12 | 28.3 |
📏 Size note: Our shoes tend to run narrow – if you have wide feet or a high instep, please choose one size larger. Measure your foot length in the afternoon.
During our seasonal sale, enjoy free shipping and our 30-day satisfaction guarantee. If you're not happy with your items for any reason, you can send them back to us at any time.
If you have any questions, you can reach us anytime by email at: hello@valdenatelier.com
OUR PROMISE
FREE SHIPPING
All orders are carefully packaged and shipped free of charge, with no minimum order value. Processing takes 1–3 business days, and delivery to Swiss addresses usually takes 7–12 days.
30-DAY EASY RETURNS
Return any item within 30 days of delivery, in addition to our voluntarily extended 14-day right of withdrawal
PERSONAL CUSTOMER SERVICE
Our team is here for you Monday to Friday, 9:00 AM to 5:00 PM (CET).
