Contact Valden Atelier

Get in Touch

Do you have a question about your order, our products, or a Valden Atelier policy? Our support team is happy to help and typically replies within 1 to 2 business days.

✓ Response within 1 to 2 business days ✓ Support Monday to Friday, 09:00 to 17:00 UK time ✓ Email & Phone ✓ UK-based support hours

Write to Us

Send us a message anytime. We read every email and reply within 1 to 2 business days. Email is the fastest way to reach us. Please include your order number if your enquiry is about an order, so we can help you faster.

Customer Service

hello@valdenatelier.com

We read every email and reply within 1 to 2 business days. Please include your order number for order-related enquiries. Messages sent outside our support hours (Monday to Friday, 09:00 to 17:00 UK time) are answered on the next business day.

hello@valdenatelier.com

Phone

Call Us

Would you rather speak to someone? You can call us during our support hours. Please note this is an international (UAE) number, so call charges from the UK may apply. For the fastest reply, we recommend emailing us. Please have your order number ready if your enquiry is about an order.

International (UAE) number

+971 56 365 0038

Available Monday to Friday, 09:00 to 17:00 UK time (GMT/BST). Support is in English. If we miss your call, please email us at hello@valdenatelier.com and we'll reply within 1 to 2 business days.

+971 56 365 0038

Contact Form

Send Us a Message

Fill out the form below and we'll get back to you within 1 to 2 business days. The more detail you provide, the faster we can help. Please always include your order number for order-related enquiries. If you want to cancel your order or return an item, send us a clear statement by email and read our return and refund policy.